The Tourist Refund Scheme (TRS)

This Australian government initiative allows travelers to claim portions of the goods and services tax (GST) and the wine equalization tax (WET) that they pay on goods purchased while in the country.  It can result in a large amount of savings for travelers, and so should be considered whenever purchasing goods, and prior to getting on board the plane and heading home.

In order to qualify for the TRS, you must purchase at least $300 worth of goods, including the GST, at one location and ask the cashier for a single tax invoice.  Goods must not be purchased more than thirty days before your departure from Australia.  All items that you are claiming must be worn on your person or carried in your carry-on luggage, unless security measures prevent them from being brought on board the plane.  Goods and services that have been consumed or used while in Australia (ie chocolate, hotel costs) are exempt from the refund.  You must make your claim at the airport at least thirty minutes before boarding the plane.

Upon arrival at the airport, you will first pass through Customs and Immigration, after which you will be able to approach the TRS counter to make your claim.  You must have the goods, your single tax invoice, passport, and proof of travel, such as your international boarding pass.  The refund will be paid by cheque, deposit to an Australian bank account, or payment to a credit card.

Items such as beer, spirits, and tobacco are not eligible for the TRS, however can be purchased at a duty-free store to save on cost.  Wine is acceptable for a refund.  Since customs must confirm that the goods are leaving Australia with you, eligible goods must be on your person, therefore items that do not fit into your carry-on luggage or worn on your person are not eligible for a refund.

For more information, contact the Australian Customs Service.


Australia Customs Facts

Before heading out on your much anticipated Australian vacation, it is important to have a clear understanding of what to expect when entering and leaving the country.  Most importantly, you will need a passport and an Australian tourist visa. When arriving in Australia, you will be asked to declare what you are bringing with you.  If you travel with prescription medicine, you will need to check with customs prior to your visit to ensure your medication does not contain a controlled substance currently prohibited in Australia.  If your medication is acceptable, you will need to declare it to customs officials and present your written prescription and/or a doctor’s note to them.  You should not have more than a three month supply on hand.  When leaving the country you must take all medications with you, and also be prepared to present your written doctor’s note to custom officials.

Australia’s quarantine laws protect the country from foreign diseases and insects.  Be prepared to declare all food, dairy products, animal products, fruits and vegetables, and seeds or nuts.  You will be given a legal document called the Incoming Passenger Card prior to arrival at the airport, and here you must declare any of the above items that you are carrying with you.  Once arriving at the airport, quarantine officials will let you know whether your items can safely be taken into the country.  If not, you may have several options, including paying for the item to be treated, storing the item at the airport until you are leaving the country, or disposing of the item in a quarantine bin.  Your baggage may be x-rayed or subject to detector dogs, and if you are found to have prohibited, undeclared items, you will be subject to an immediate fine and could even risk jail time.

There are also important security measures undertaken at Australia’s airports, as with airports all over the world.  Any containers of liquid, gel, or aerosol, must be under 100mg to be taken onboard in your carry-on luggage.